Vekomart is a brand owned by VEKOH LLC, headquartered in Casper, Wyoming, USA. We respect and are committed to protecting your privacy when you visit our website or shop at Vekomart. This policy helps you understand how we collect, use, and protect your personal information. If you have any questions, please don't hesitate to contact us.

1. When You Visit Our Website

When you simply visit the Vekomart website without making a purchase, your browser still sends certain data to our servers to ensure smooth and secure website operation. This information includes your IP address, access time, HTTP status code, referring page (if any), browser information, and your operating system. We do not use this data to identify you personally; it is used only to maintain website stability, perform technical analysis, and improve user experience.

Additionally, we use cookies and similar technologies to personalize content, remember your shopping cart, track user behavior, and serve more relevant ads. Some cookies last only for your browsing session, while others may be stored longer. You have full control over this in your browser settings, but some functions (like keeping items in your cart) may not work properly if cookies are disabled completely.

2. When You Place an Order or Create an Account

When you make a purchase from us, you need to provide certain personal information so your order can be processed correctly and delivered on time. This includes your name, shipping address, email, phone number, and payment method (PayPal). If you create an account on Vekomart, this data is saved to help you save time on future purchases. All information is transmitted over an encrypted SSL connection to ensure security.

We use Google Maps Autocomplete to assist you in entering your address quickly and accurately. This means Google may collect certain data during your use of this feature, such as your IP address and input behavior. Using this tool means you agree to Google's privacy policy at that time.

After purchasing, you may receive an email inviting you to review the product. To do this, we may share your name, email, and order number with review partners such as Trustpilot or Google Customer Reviews. However, you always have the option to unsubscribe from these emails at any time by clicking the "unsubscribe" link in the email.

3. Usage-Based Online Advertising

Vekomart uses various advertising tools to display content tailored to your interests, even after you leave the website. For example, we use Google Ads to track ad clicks and measure purchase effectiveness. Remarketing features allow us to show you products you previously viewed when you visit other websites.

Similarly, Facebook Pixel helps us understand user behavior on the site to optimize ads on Facebook and Instagram. Collected data may include IP address, device information, and interactions with products. Pinterest Tag and Bing Ads operate similarly — tracking visits, measuring conversions, and displaying personalized ads. All these activities are performed only with your consent, stored via cookies or similar tools, and you can withdraw your consent anytime via browser settings or provided "opt-out" links.

4. Your Rights

You have full control over your personal data. You can withdraw your consent for data processing at any time. Also, if the processing is based on Vekomart's "legitimate interests" (e.g., advertising), you have the right to object if you feel uncomfortable. 

You can request to view the personal data we hold, request corrections, or ask for deletion if you no longer use our services. In cases of promotions or expanded data collection activities, we ensure you are fully informed and have the choice to participate or not. Before processing any personal data requests, we may require identity verification to prevent misuse.

5. Sharing Personal Data

We only share your data when necessary and under strict control. Specifically, data may be shared with third-party service providers such as delivery companies, payment processors, or marketing platforms we use. These parties are only permitted to use your information for the authorized purposes. 

Additionally, if required by law or to protect legal rights, we may disclose information as necessary. In case of Vekomart's merger or acquisition, user information may be transferred as part of company assets. However, under no circumstances do we sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or leakage. Our website is fully encrypted via HTTPS and SSL, and our partners comply with industry security standards. However, no system is completely secure; if a security incident occurs, we commit to timely notify you and take appropriate action according to regulations.

7. Do-Not-Track (DNT)

Some browsers allow you to send a "Do Not Track" signal, but currently, there is no widely accepted standard on how to respond to this. Therefore, the Vekomart website does not respond to DNT signals at this time, but you can manage cookies manually.

8. California Residents' Privacy Rights (CCPA)

If you are a California resident, you are protected by the California Consumer Privacy Act (CCPA). You have the right to request information about the data we have collected about you in the past 12 months and to request deletion of that data if no longer needed. We will verify your identity before fulfilling any requests.

You may also authorize an agent to make requests on your behalf. Regardless of which rights you exercise, you will not be discriminated against for doing so. Vekomart does not sell your personal information to third parties, in compliance with CCPA.

Additionally, under California's "Shine the Light" law, you may request transparency regarding any personal data shared with third parties for direct marketing purposes.

9. Children's Privacy 

Vekomart does not target or serve individuals under 13 years old. We do not knowingly collect information from children, and if we discover data related to a person under 13, we will delete it immediately.

10. Policy Updates

This privacy policy may be updated periodically to reflect changes in business operations, laws, or technology. The latest update date will always be displayed at the top of the policy. Whenever there are significant changes, we will notify you clearly on the website or via email if necessary.

11. Contact Us

If you have any questions or concerns about this Privacy Policy — or want to exercise your privacy rights — please contact us at: